Dig into online comments on social media, even offline surveys, to get information from a wide range of customer touch points. Data is collected and automatically translated into data visualizations, so you can do away with the long and tedious process of manually searching for key topics and sentiments.

Whoop Insights can read and analyze:

Facebook Public pages

Twitter Public Profile 

Twitter Hashtags (for 7 days)

Trip Advisor Review pages

Instagram accounts you own or administer

Any text-based content in CSV, JSON, and XML formats (e.g. qualitative surveys with open ended responses)

If you’re unsure if your data can be read by Whoop Insights, please send us a note HERE.

Whoop’s Topic Discovery feature can show you how topics and discussions regarding your product or company have evolved over a certain period.